S1 Ep 13 | How to Build a Great Workplace Culture - Lessons from Buffer (featuring Nicole Miller)
Description
In this episode, we chat with Nicole Miller, Director of People at Buffer, to explore building a great workplace culture. Hear insights and lessons on how Buffer creates their unique workplace culture and the impact on its brand story. Additionally, Nicole also shares three actionable tips for building a great company culture and some of her favorite companies out there that are nailing it with their workplace culture.
Nicole has been a part of Buffer for seven years, seeing the team grow from 25 to 95. She's passionate about family inclusion, remote work, and values-driven company cultures. In her spare time, she writes novels and tends her small farm in Southwest Washington state with her husband and two young sons.
Stay connected with Nicole on LinkedIn or Twitter.
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Show Notes:
- 01:32 – Nicole’s Journey With Buffer
- 04:06 – Why Does Buffer Invest in Building Great Workplace Culture?
- 05:54 – The Impact of Workplace Culture on Recruiting and Employee Retention
- 08:24 – How Workplace Culture Shaped Buffer’s Brand Story
- 11:09 – Transparency as a Key Value for Buffer Internally and Externally
- 14:43 – Foundation of Values and Shared Culture Creates Deeper Relationship
- 16:44 – Setbacks and Challenges in Building Workplace Culture
- 19:21 – Three Actionable Tips to Build Great Workplace Culture
- 22:33 – Examples of Companies That Are Nailing Their Culture
- 23:48 – Fun Questions with Nicole